Refund Policy
We stand behind our products with a satisfaction guarantee. Learn about our refund policy and procedures.
Last updated: January 5, 2026
1. Our Satisfaction Guarantee
At Six Figure Coach Secrets, we're committed to your satisfaction. We offer a 14-day money-back guarantee on our digital products and coaching programs.
If you're not completely satisfied with your purchase, you can request a full refund within 14 days of your purchase date—no questions asked.
2. Eligible Products
Our refund policy applies to:
- Digital coaching programs and toolkits
- Course materials and training resources
- Worksheet packages and templates
- Other digital products clearly marketed with a satisfaction guarantee
3. How to Request a Refund
If you're not satisfied with your purchase, requesting a refund is simple:
- Email us: Send your refund request to support@sixfigurecoachsecrets.com
- Include the following information:
- Your full name
- Email address used for the purchase
- Product name and purchase date
- Brief reason for your refund request (optional but helpful)
- Processing time: Refunds are typically processed within 5-7 business days
- Refund method: Refunds are issued to the original payment method used for the purchase
4. Refund Eligibility Requirements
To be eligible for a refund:
- Your refund request must be submitted within 14 days of your purchase date
- You must have made a good-faith effort to use the product or participate in the program
- Your account must be in good standing with no evidence of abuse or violation of our Terms of Service
5. Non-Refundable Items and Exceptions
The following items are typically not eligible for refunds:
- One-on-one coaching sessions: Once a coaching session has been delivered, it is non-refundable
- PLR/MRR (Private Label Rights/Master Resell Rights) products: Due to the nature of licensing rights, these products are typically final sale unless otherwise stated
- Completed services: Services that have been fully delivered or rendered
- Bundle components: If you purchase a bundle at a discounted rate, individual components within that bundle may not be eligible for partial refunds
- Clearance or promotional items: Items specifically marked as "final sale" or "no refunds"
- Purchases outside the guarantee window: Refund requests submitted after the specified guarantee period has expired
Note: Specific exceptions and terms will always be clearly communicated on the product's sales page at the time of purchase.
6. Abuse and Fraud Prevention
We reserve the right to refuse refunds in cases of:
- Repeated refund requests across multiple products
- Evidence of content theft or unauthorized distribution
- Violation of our Terms of Service
- Fraudulent activity or chargebacks
Customers who engage in refund abuse may have their accounts suspended and be prohibited from future purchases.
7. Chargebacks and Disputes
We encourage you to contact us directly before initiating a chargeback with your credit card company. Most issues can be resolved quickly through our support team.
If a chargeback is filed:
- Your account will be immediately suspended pending investigation
- Access to all products and services will be revoked
- If the chargeback is found to be invalid, you may be responsible for chargeback fees
8. Subscription and Membership Cancellations
If you have a subscription or membership:
- You may cancel at any time
- Cancellations take effect at the end of your current billing period
- No refunds will be issued for partial months or unused portions of your subscription
- Access to member-only content ends at the conclusion of your billing period
9. Questions or Concerns
If you have any questions about our refund policy or need assistance with a refund request, please contact us:
- Email: support@sixfigurecoachsecrets.com
- Subject line: "Refund Request" or "Refund Policy Question"
- Response time: We aim to respond to all refund requests within 1-2 business days
10. Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after any changes constitutes acceptance of the updated policy.
The "Last updated" date at the top of this page indicates when this policy was last revised.